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5 Leadership Secrets for Innovating Your Products and Services from Chip Bell
Manage episode 287809784 series 1280819
“We are seeing less of a reliance on cold metrics and more on the people,” says Chip R. Bell, regarding the shift in leadership behaviors since the pandemic. In my recent interview with Chip on LinkedIn, we discussed his 5 main tenets to approaching customer service in his latest book, “Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions.” The five attributes that keep coming up are: curiosity, grounding, discovery, trust, and passion.
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Manage episode 287809784 series 1280819
“We are seeing less of a reliance on cold metrics and more on the people,” says Chip R. Bell, regarding the shift in leadership behaviors since the pandemic. In my recent interview with Chip on LinkedIn, we discussed his 5 main tenets to approaching customer service in his latest book, “Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions.” The five attributes that keep coming up are: curiosity, grounding, discovery, trust, and passion.
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