S3 Ep78: Tackling Human Debt - the key to high-performing teams with Duena Blomstrom

The Humans of DevOps Podcast Series

On this episode of the Humans of DevOps, Jason Baum is joined by Duena Blomstrom
(@DuenaBlomstrom) co-founder, CPO, and CEO of People Not Tech and the author of People Before Tech. 🗣 They discuss:

• Human Debt
• Psychological safety
• What leaders can do to reduce human debt

Psychological Safety, a group dynamic in teams, is a concept defined by academics – in particular Prof Dr Amy Edmondson from Harvard – and studied by Google – in their Project Aristotle looking at high performing teams – and it has been proven to be the cornerstone of any team’s productivity. Teams that have high Psychological Safety are up to 40% more productive.

The 2019 State of DevOps report "found that this culture of psychological safety is predictive of software delivery performance, organizational performance, and productivity”

Duena Blomstrom is the co-founder, CPO, and CEO of People Not Tech and the author of People Before Tech, a book about the importance of psychological safety and teamwork in the digital age. She’s also a speaker and a writer, publishing weekly LinkedIn newsletters on “Chasing Psychological Safety” and “The Future Is Agile” and a Forbes contributor.

She’s the creator of the Emotional Banking™ and Human Debt™ concepts and authored a book titled Emotional Banking about fixing culture in the FinTech world and listening to customers’ feelings about money.

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