264. Cultivating Courage and Empathy Through Agency Leadership, with Ken Jacobs

The Innovative Agency

Intro

In this episode, we engaged with leadership expert Ken Jacobs, principal of Jacobs Consulting and Executive Coaching. Ken shares his invaluable insights on the key leadership traits that are essential for agency success. Drawing from his extensive experience in PR and executive coaching, Ken emphasizes the importance of emotional intelligence, empathy, and courage in navigating the complex landscape of agency leadership.

What you will learn in this episode:

• How emotional intelligence can improve your leadership effectiveness.

• Understanding and using empathy to connect with your team.

• Building trust through consistent, honest actions.

• The importance of respect in fostering a positive work environment.

• Why courage is essential for making tough decisions.

• Developing self-awareness for better leadership alignment.

• Enhancing communication skills to lead more effectively.

Bio

Ken Jacobs is the principal of Jacobs Consulting & Executive Coaching, which helps empower PR and communications leaders and executives to become more inspired, inspiring, and effective leaders. It does so via executive coaching.

His company also helps agencies grow business, manage for profitability, improve client service, and enhance team performance, communications and leadership skills. It does these via consulting and training.

Prior to launching his companies, Ken spent 25 years in management and leadership positions with a number of PR agencies, including Ogilvy & Mather PR, Marina Maher (pronounced “Mar” like “Star!”) Communications, Maloney & Fox, and Lippe Taylor.

Ken discusses leadership with some of the PR and communications industry’s most respected leaders via “Taking the Lead,” his quarterly leadership column in PRSA’s Strategies & Tactics, and the similarly named video podcast on his website and YouTube channel.

He's been a regular presenter at Counselors Academy since 2008, as well as PRSA ICON, ICON Leadership Rally, and at various PRSA district conference and chapters. He serves on the Board of PRSA Tri-State District.

Resources:

• Website: www.jacobscomm.com

• LinkedIn Personal: https://www.linkedin.com/in/jacobsconsultingcoaching/

• Facebook Business: https://www.facebook.com/JacobsConsultingAndExecutiveCoaching/

• Twitter: https://x.com/i/flow/login?redirect_after_login=%2Fkensviews%2F