Episode 11: How the heck do I package and price my MSP Plans?

The NOT an MSP Show

In this week’s episode, The Geeks answer the question, “How the heck do I package and price my MSP plans?”. The Geeks discuss the different ways that you can plan, package, and sell your MSP services. In addition, they discuss the benefits of creating a three-package option and the appeal of the “middle of the road” package” to increase sales.

The Geeks also discuss the importance of identifying your core services in each package and bumping up the price with premium services that suit the client’s needs. The Geeks also discuss the pros and cons of offering 24/7 MSP support. This is a must-have service for certain clients but poses difficulties to MSP businesses regarding staff availability and pay regulations.

They discuss remote and on-site MSP support and whether to include these services within packages. In addition, they discuss the benefits of including an on-site business as a part of packaged services. This can be a bi-weekly, monthly, or quarterly visit to the site, allowing direct communication with clients. Listen to this week’s episode to learn everything there is to know about creating an MSP package, pricing, and the benefits of providing extra services to premium clients.

Key points discussed:

• The three-package techniques, the good, better, and best option for clients.
• The importance of clear and concise service packages.
• Challenges when working with small businesses and how to meet their MSP needs and budget.
• When to sell individual services to clients.
• The different requirements of clients and how to meet their needs.
• The importance of deciding the “must-have” services to include in each package.
• Remote and on-site services and how to decide which to use.
• Payment plans and subscriptions.
• When to offer 24/7 support services.
• The pros and cons of 24/7 services.

Links and Resources:

Richard's Stuff:

✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/

✅ Richard's Blog: https://www.tubblog.co.uk/blog/

✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/

Pete's Stuff:

✅ Coaching & Mentoring: https://notabusinesscoach.com/

✅ Personal Youtube: https://youtube.com/petematheson

✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...

Scott's Stuff:

✅ Cloud Nexus: https://cloudnexus.co.uk

✅ Youtube: https://YouTube.com/cloudnexus

✅ LinkedIn: https://LinkedIn.com/in/scottriley76

Nigel's Stuff:

✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)

✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/