))
Got your customer journey figured out on your website?
Manage episode 428958636 series 3536815
Treść dostarczona przez Holly Christie (Wordpress Website Simplifier). Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Holly Christie (Wordpress Website Simplifier) lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Have you heard the term 'customer journey'?
But you've never been quite sure of what it means?
Every customer you have will be on a specific part of their journey in their business or career. It's your job to meet them at that point and to help them, through your products or services, to get to the next stage of where they're at.
It's not about getting people from A - Z, it's about getting them from A - B (or B - C, or even M - N, depending on where they're at).
In this co-hosted episode with Amy Newlands, we talk about what they journey looks like for both, you and your customers. How to work out the stage you need to meet them at, and how to turn that meeting into successful outcomes for you both.
Ready? Let's get started.
25 odcinków
Udostępnij
