))
Why All Employees Are Valuable to Digital Transformation | Winning Digital Customers
Manage episode 320624782 series 2807011
Treść dostarczona przez Howard Tiersky. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Howard Tiersky lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Join Howard for a discussion about the four different categories of employees, including Gatekeepers, Insight Owners, Builders and Operators.
He'll walk through who fits into each category why all of them are vital to a successful digital transformation — the key is to know how and when to bring them in!
Winning Digital Customers | The Podcast focuses on stories of digital transformation, told by the people who led them. The podcast covers a range of topics including digital transformation, enterprise strategy and innovation, customer research, design thinking, agile practices, journey mapping, and other related ideas.
The podcast is based on Howard Tiersky's Wall Street Journal bestselling book, Winning Digital Customers: The Antidote to Irrelevance. Tiersky lays out a simple but detailed five-step methodology that any company can follow to align their teams around a vision for the customer experience that will maximize their competitiveness in the market, identify the quick wins that will help them out of the gate, and ultimately drive the transformation needed to bring their company into alignment with today's digital world.
http://www.twitter.com/tiersky
71 odcinków
Udostępnij
