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Women of Faith in Leadership | Leading with integrity, Management, Christian Leadership, Leading with confidence, Teamwork
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081 | Emotional Intelligence in the Workplace as a Female Leader
Manage episode 443974667 series 3506420
Treść dostarczona przez Rika Whelan | Christian Leadership Coach. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Rika Whelan | Christian Leadership Coach lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
According to Mental Health America: “Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you.
There are five key elements to EI:
- self-awareness,
- self-regulation,
- motivation,
- empathy, and
- social skills.
People with high EI can identify how they are feeling, what those feelings mean, and how those emotions impact their behaviour and, in turn, other people.”
As leaders, we get super involved in everything that happens with our team, projects, and work. And in a sense, if we don’t set the correct boundaries, we can get emotionally involved. That’s just human nature.
However, the biggest challenges for our emotions are when someone pushes our buttons, does the wrong thing, or has an emotional outburst of their own.
The dilemma with leadership that I personally found is that you’re expected to be perfect—the perfect role model.
So, let’s go through a couple of strategies:
The first couple of strategies have to do with your daily emotions and how you can use these to gain emotional intelligence:
- Self-awareness
- Social awareness
- Empathy
- Develop active listening skills
What to do when you’re in a heated/emotional moment at work.
- Take a deep breath
- Use "I" statements
- Focus on the issue
- Find common ground
- Seek mediation
Finally, if things did get heated and you reacted emotionally, apologise and learn from the situation. Reflect afterwards on why you reacted like that and identify the trigger. Now, devise a plan for how you will deal with that next time
Have a listener question?
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Next steps:
1. Navigate to https://www.womenoffaithinleadership.com where you can:
- Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
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2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com
3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan
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