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505: Maintaining Excellence in the Everyday Work of Coffee Shops w/ Maxwell Colonna-Dashwood

1:03:31
 
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Treść dostarczona przez www.keystotheshop.com and Chris Deferio. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez www.keystotheshop.com and Chris Deferio lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

Innovation and an obsession with what is "new" has long been a primary force capturing the imagination of coffee pros and entrepreneurs. Trouble is that the novel and new, while it may be good at grabbing or capturing attention, is not great at keeping and sustaining us, or our businesses for that matter. In fact, innovation and constantly looking for something have the opposite effect than what it seems to promise.

Enter the idea of maintenance over innovation and everyday excellence. I recently came across a post from today's guest on linkedIn detailing his thoughts on this and I knew immediately we needed to bring him back on the show to talk this out!

I am thrilled to welcome back to the show Maxwell Colonna- Dashwood!

This will be a very conversation that will illuminate the path that I believe all of us need to be walking in the coffee shop space. As always, Maxwell's keen insights serve as a guide and a resource to better shops and better coffee.

In this conversation we discuss:

  • Innovation vs. Maintenance in Coffee
  • The Importance of Hospitality in Coffee Shops
  • Understanding the Value of Consistency
  • Important Shifts in Innovation Perspectives
  • The Role of Personal Identity in Coffee Innovation
  • Why we need to focus on the fundamentals in coffee shops
  • Navigating Staff Dynamics + Customer Experience
  • Balancing Innovation and Consistency in Coffee Shops
  • Customer Engagement in Hospitality
  • Long-Term Vision in Coffee Shop Operations

Links:

www.maxwelldashwood.com

@mcolonnadashwood

Related episodes:

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com

Want a beautiful coffee shop? All your hard surface, stone, and brick needs!

www.arto.com

Follow on Instagram! @Artobrick ....

and tell them Chris sent you!

  continue reading

933 odcinków

Artwork
iconUdostępnij
 
Manage episode 447331544 series 2930761
Treść dostarczona przez www.keystotheshop.com and Chris Deferio. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez www.keystotheshop.com and Chris Deferio lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

Innovation and an obsession with what is "new" has long been a primary force capturing the imagination of coffee pros and entrepreneurs. Trouble is that the novel and new, while it may be good at grabbing or capturing attention, is not great at keeping and sustaining us, or our businesses for that matter. In fact, innovation and constantly looking for something have the opposite effect than what it seems to promise.

Enter the idea of maintenance over innovation and everyday excellence. I recently came across a post from today's guest on linkedIn detailing his thoughts on this and I knew immediately we needed to bring him back on the show to talk this out!

I am thrilled to welcome back to the show Maxwell Colonna- Dashwood!

This will be a very conversation that will illuminate the path that I believe all of us need to be walking in the coffee shop space. As always, Maxwell's keen insights serve as a guide and a resource to better shops and better coffee.

In this conversation we discuss:

  • Innovation vs. Maintenance in Coffee
  • The Importance of Hospitality in Coffee Shops
  • Understanding the Value of Consistency
  • Important Shifts in Innovation Perspectives
  • The Role of Personal Identity in Coffee Innovation
  • Why we need to focus on the fundamentals in coffee shops
  • Navigating Staff Dynamics + Customer Experience
  • Balancing Innovation and Consistency in Coffee Shops
  • Customer Engagement in Hospitality
  • Long-Term Vision in Coffee Shop Operations

Links:

www.maxwelldashwood.com

@mcolonnadashwood

Related episodes:

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com

Want a beautiful coffee shop? All your hard surface, stone, and brick needs!

www.arto.com

Follow on Instagram! @Artobrick ....

and tell them Chris sent you!

  continue reading

933 odcinków

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