Revitalizing Ad Creativity Through AI and Empathy

Customerland

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5M ago 31:35

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Ready to explore the evolution of advertising creativity? In this episode, we sit down with Ian Baer, a seasoned ad agency executive with over 35 years of experience. Ian shares his perspectives on the transformation of the advertising industry, from its golden days to the current focus on statistical analysis and measurable performance.

We discuss the impact of procurement and cost-saving demands on brand marketing, drawing interesting parallels with the world of baseball. Ian's personal anecdotes shed light on these changes, offering valuable insights into the industry's shifts.

Additionally, we examine the evolution of direct marketing and the role of technology in personalizing consumer experiences. Ian discusses advancements in AI that reduce market failures and highlights a client interaction that underscores the importance of empathy and emotional intelligence in building customer loyalty.

Rozdziały

1. The Future of Advertising Creativity (00:00:00)

2. Evolving Marketing Personalization Through Technology (00:14:21)

3. The Future of Ad-Driven TV (00:30:19)

90 odcinków

#Business #Marketing #mike giambattista #Customer Engagement #Customer Experience #Nps #Loyalty #Loyalty Marketing #Customer Expectations