DLD 481: A dash of regulatory oversight

Dots, Lines & Destinations

Regulators are forcing airlines to do good things for passengers, which is refreshing. Plus maybe a new Dubai airport a decade from now, and lots more.

Also in this episode:

• New DOT rules on refunds for changed/canceled flights
• Airline systems still have a two-digit year problem
• New IFE on JetBlue tries for real personalization
• AA, WN both lost money in Q1
• IndiGo A350 order
• Avianca brings back biz on A320neo fleet
• Ethiopian adds ATH-WAW, but no local traffic rights
• Listener Q about the terrible experience at AUS
• Is DWC really finally going to be built and Emirates move there?
• You might want to delete your OpenTable reviews
• JetBlue’s anti-union play
• Austrian puts the 787 on BER/FRA from 17 May, adds DUS 17 June, before TATL comes over the summer

For our Patreon subscribers we have bonus content, including:

• United finally refunded the Chase UR points for phantom inventory
• United charter with pax on flight deck
• New T&Cs for travel to the T&Cs
• States Attorneys General get power to investigate airlines
• Beregional might be a (very stupid) thing
• Avelo adding MIA-MCO
• Maybe bags passing to final destination for inbounds from Japan
• Beond 5th freedom rights on ZRH-DWC

And plenty more. Enjoy the show!