John Yip: Leading with Empathy, Curiosity and Kindness

Healthcare Change Makers

John Yip and the team at SE Health are growing their social impact by bringing hope and happiness to different segments of society. As SE Health celebrates its 115-year anniversary, they’ve continued to stay true to their long legacy of service through leveraging powerful initiatives such as operating hospices for the homeless, investing in start-ups in the health space, running a technology company, and supporting communities across the country, including First Nations, Inuit, and Métis. Through these initiatives, SE Health keeps their vision strong by impacting how people live and age at home.

“It’s the combination of business and social mission that makes SE Health a perfect landing spot for me,” says John when explaining why his organization is so special to him.

In this exciting new episode, learn all about a few of SE Health’s main priorities and their balance between business and social impact, how being a first-generation Canadian helps shape John’s values, his practical tips for emerging leaders, how running triathlons positively impacts his life, and so much more!

Quotables:

“If you have a room full of providers, we’ll talk provider talk and that means full of acronyms, but you bring a patient, a care giver, and family member, it becomes real, and that tangible experience helps shape and influence the direction of where these Ontario health teams would go.” - JY

“There’s enormous pressure to perform and as a result a lot of young leaders aren’t themselves, so the first piece of advice I would give is to be your authentic self, lead with empathy, be kind, be thoughtful.” – JY

“My parents really instilled those values of work ethic and around kindness as a means to integrate into Canadian society where they really believed that they were so lucky they were able to leave where they came from which was war-torn China.” – JY

“We have 8,000 staff that serve 22,000 Canadians every day and we want to make sure we take care of our own.” – JY

“You don’t need to go very far to experience adventure, you can do it in your own backyard.” - JY

“It’s healthy to have different interests and do different activities and that leads to a very positive lifestyle.” – JY

“Everyone has their own brand with how they lead, and it takes time to figure out what your personal brand is.” – JY

“I’m a big supporter of the public library system because I spent a lot of time there, I read everything and it still sticks with me, so I think reading creates that sense of curiosity.” - JY Mentioned in this Episode:

• SE Health

• McMaster DeGroote School of Business

• Unity Health Toronto

Access More Interviews with Healthcare Leaders at HIROC.com/podcast

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