Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060
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In this solo episode, we tackle two primary topics:
- Imposter Syndrome specific to Digital CS and how to combat it
- Building Customer Health Scores without the benefit of product Telemetry
Along the way, I also share a few news items and resources with you.
Enjoy! I know I sure did...
Resources:
- Virtual Scale & Digital Meetup Survey Link
- Latest Digital CX Articles
- Everyday AI
- DCS Connect Slack Community
- Digital Customer Success book
- Health Scores without Telemetry post
LinkedIn Masterclass is a new course created by Christine Raby and Sara Roberts to help you maximize the benefits of a stellar LinkedIn profile and presence! Check it out at https://bayviewtalent.com/masterclass and use promo code EARLY30 for 30% off of your registration!
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Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
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Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
Rozdziały
1. Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060 (00:00:00)
2. Imposter Syndrome and Health Scores (00:01:14)
3. Building a Unique Digital Strategy (00:12:29)
4. Measuring Customer Health Without Telemetry (00:19:01)
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