EP458: A Really Unexpected Consideration for Solving Staffing Shortages That Impact Access and Care Quality That Is Based on a Ton of Evidence, With Komal Bajaj, MD

Relentless Health Value™

In Episode 458 of Relentless Health Value, host Stacey Richter speaks with Dr. Komal Bajaj about innovative strategies for addressing staffing shortages in the healthcare sector. They explore the importance of cultural alignment within organizations, emphasizing trust and shared values to retain staff.

Dr. Bajaj shares surprising findings from surveys indicating that healthcare workers are motivated by the goal of providing high-quality, planet-friendly care. The discussion highlights the interconnectedness of environmental sustainability and healthcare quality, presenting tangible ways to engage and empower healthcare workers while addressing both local community health and broader environmental concerns.

The episode underscores the strategic importance of aligning organizational goals with the aspirations of the workforce to foster trust and mitigate staffing shortages.

Stacey's guest today is Dr. Komal Bajaj. Dr. Bajaj is an ob-gyn who serves as the chief quality officer for a couple of hospitals in the Bronx, New York, that are part of the municipal health system of New York. She also now serves as medical director of sustainability for the municipal health system NYC Health + Hospitals.

=== LINKS ===

🔗 Show Notes with all mentioned links: https://cc-lnk.com/EP458

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08:20 How do we quantify the issue of staffing shortages?

11:18 Why do we need to look at the root cause of the shortages?

11:51 Deloitte survey on staffing shortages.

11:54 Why is trust one of the core problems when it comes to staffing shortages?

13:59 “Healthcare workers have choice.”

15:34 What are the strongest correlations that influence healthcare workers’ desire to stay?

18:17 What things give healthcare workers the most pause?

19:36 The U.S. Department of Health and Human Services Health Sector climate pledge.

20:20 The Commonwealth Fund survey on what health systems can do to address climate change.

22:29 What do we do about sustainable, climate-friendly healthcare being a driving factor in staffing?

27:28 How do you meet the desires of healthcare workers where they’re at?