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CX Nexus Podcast

Nicole Saunders and Chris Detzel

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CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions ...
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The Balance Garden podcast explores the crossroads between the worlds inside and outside. Seasonal episodes reflect on the cycles of the year, exploring nature, philosophy, culture, stories & creativity. Supporting healthy relationships with our bodies, minds, each other, nature and all the spaces in between. Written, hosted and produced by Tiger Lily Productions
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The Decision Hour

The Decision Hour

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Welcome to The Decision Hour, the podcast where we explore the tough decisions that people from all walks of life have made and the impact those choices had on their lives. Each episode, we sit down with a different guest who shares their personal story of a time when they found themselves at a crossroads, with their feet on the line, and they had to make THAT decision. Our guests come from all different backgrounds, from business leaders and entrepreneurs to athletes, artists, and everyday ...
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Communication TwentyFourSeven

Jennifer Arvin Furlong

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The Communication TwentyFourSeven podcast is a captivating and insightful show hosted by Jennifer Arvin Furlong, a communication expert and motivational speaker. With her warm and engaging style, Jen explores the fascinating world of effective communication, offering valuable tips, strategies, and stories that empower listeners to enhance their interpersonal relationships, professional interactions, and personal growth.
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Embark on a transformative journey with Life Bridger Robin St. James as we delve deep into the diverse experiences of individuals from across the globe. From different occupations to various age groups and cultural backgrounds, we'll explore how they navigated life's tumultuous waters when faced with adversity, tough decisions, or seemingly insurmountable challenges. Prepare to be enlightened as we uncover the invaluable lessons hidden within the pivots and potholes of their journeys. Throug ...
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What are the crossroads moments in history where it all could have gone differently? Host Dave Noell explores the most dramatic events that changed the course of humanity. Dave holds a Ph.D. from the Columbia Journalism School. Contact the show: dvdnoell@gmail.com Twitter @dnoell
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Project Pivot

Steve Pearce

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Welcome to Project Pivot - the podcast about legal professionals who have said goodbye to the burnout of ’always on’ legal hustle. Hosted by Steve Pearce, a career coach who has dedicated himself to guiding lawyers through significant career changes, Project Pivot unlocks the secrets to transform your legal career. Hear from individuals who have boldly stepped away from BigLaw, forging new paths as entrepreneurs, psychotherapists, and educators. From candid conversations about the struggles ...
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CX

Nicole Saunders and Chris Detzel

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CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions ...
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According to a 2022 article published in Forbes, women still comprise just 25% of healthcare leadership positions. Women in healthcare are often deterred from seeking a career in leadership due to the lack of organizational support for work-life integration, gender equity, racial discrimination, and pay equality. Having women in leadership creates the pipeline for future leaders and improves the delivery of care to the communities we serve. After 20 years in the healthcare field with leaders ...
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The Slant Podcast

Dana Tai Soon Burgess

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Introducing The Slant Podcast. Hosted by Dana Tai Soon Burgess, the first choreographer in residence at the Smithsonian, this podcast is an ongoing conversation about art, culture, and belonging in the Asian American experience. Joined by leading voices in the American and International arts, literary, and activism community, this podcast hopes to create a place of generational mentorship, healing, and community—through storytelling.
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Welcome to the behind-the-scenes bus riding podcast, Bussin'! Join us on the Greenlink busses as we hear from everyday citizens, movers and shakers in the community, candidates for County Council elections, and more. Thanks for riding along with us on Bussin' - The Greenville Transit Podcast. About Greenville Connects: Greenville Connects is a coalition of Greenville County residents who believe that a strong transit system is essential to a strong community.
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The Truckers Lounge Podcast

Eugene Banks and DePriest Ingram

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Listen in as we cover the most recent developments, news stories, and regulations impacting the transportation industry with analysis and insights from seasoned truckers and experts. Gain transparency on common issues that truckers face, from managing shipper relationships to maintaining fleet vehicles. Learn best practices and advice straight from your peers behind the wheel through candid conversations. Our straight-talking hosts draw on their extensive first-hand experience in trucking to ...
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Dr. Lisa Herbert, a family physician turned executive leadership coach, introduces her new podcast, "Leading Ladies in Healthcare." She shares her personal journey from clinical medicine to healthcare leadership after experiencing burnout. Dr. Lisa's mission is to empower women in healthcare to thrive and become effective leaders. She reflects on v…
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The first race back after the summer break gave us a lot of food for thought. Will Red Bull cling on to the lead of the constructors championship? Should Max be worried? Is this a turning point in the championship? We hope you enjoy. Warning: this podcast occasionally contains strong language (which may be unsuitable for...…
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In this enlightening episode of CXNexus, hosts Nicole Saunders and Chris Detzel share their recent experiences transitioning to new roles in the customer experience and community management space. Both having just made significant career moves, they offer valuable insights and practical advice for professionals navigating job changes in the tech in…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa Herbert discusses navigating career transitions for women in healthcare leadership. Sharing her own experiences, Dr. Herbert addresses the challenges and introspective questions that arise during such transitions. She emphasizes the importance of having a plan, seeking support, and allo…
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In this episode of CX Nexus, hosts Nicole Saunders and Chris Detzel are joined by Luke Austin, Director of Analytics and Insights at Reltio, to delve into the critical role of data analytics in modern marketing and sales strategies. Luke provides an in-depth explanation of essential concepts such as pipeline and bookings, and how these metrics are …
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This episode explores the interconnections between various aspects of the customer experience and emphasizes the importance of breaking down organizational silos to deliver better outcomes for customers and businesses alike. The discussion revolves around strategies for expanding revenue within existing customer accounts through cross-selling and u…
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This podcast episode of CX Nexus features hosts Nicole Saunders and Chris Detzel discussing the intricacies of planning and executing successful business events, particularly in the context of customer experience and community building. The episode provides a comprehensive overview of event management, drawing from Chris's recent experience organiz…
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CX Nexus" features hosts Nicole Saunders and Chris Detzel discussing the integration of community efforts with sales and marketing strategies in their respective companies, Reltio and Zendesk. They explore how community engagement can drive business growth through targeted strategies like ABX (account-based experience) and expansion opportunities. …
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In the debut episode of "CX Nexus," hosts Nicole and Chris warmly welcome their audience into the fold of an innovative podcast series dedicated to exploring the intricate world of customer experience (CX) and its pivotal role in business success. Nicole, with her profound background as the director of community at Zendesk, brings to the table a we…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa discusses "the power of persuasion and influence" for women physician leaders. She emphasizes that influence is crucial for effective leadership, focusing on guiding and inspiring others rather than controlling them. Dr. Lisa addresses challenges like gender biases and self-doubt and of…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa, the host, offers guidance to women physicians navigating career transitions and reinventions. She identifies five common mistakes to avoid: neglecting self-reflection, overlooking financial planning, underutilizing professional networks, ignoring the need for new skills, and failing to…
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Send us a Text Message. Can politeness truly transform your life? Find out as Jennifer Furlong sits down with Kristi Spencer, founder of the Polite Company and a certified etiquette trainer. Kristi and Jen dive into the growing issue of incivility in today's fast-paced world and its ripple effects on our mental health, productivity, and personal re…
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As we head into the mid-summer break there is but one more race to complete, the Belgian GP. Where we find all change at Sauber/Audi and Alpine, Leclerc magically appearing in 2nd during qualifying and George winning, taking a photo with the trophy and then being promptly disqualified. We hope you enjoy. Warning: this podcast occasionally...…
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In this Women Physicians Lead podcast episode, Dr. Lisa interviews Dr. Carlin Barnes, a double board-certified psychiatrist specializing in adult, child, and adolescent psychiatry. Dr. Barnes shares her inspiring career journey, highlighting her passion for addressing mental health stigma in African-American communities. She discusses her diverse p…
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Welcome back to another episode of The Decision Hour! Today, we sit down with the multifaceted Sean Frost — entrepreneur, real estate broker, property investor, and President of Black River Homes. Sean takes us on a journey through his fascinating career transitions, from the music industry to real estate. He shares personal anecdotes about receivi…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa explores the concept of a purpose-driven career and its significance in achieving professional joy and fulfillment. She underscores the connection between clear purpose, personal values, and overall well-being. Dr. Lisa offers practical advice on self-reflection techniques to identify p…
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A Lead Pastor's departure can be unsettling for a church. It is also fertile ground for growth into deeper health and vitality. Intentional Transitional Leadership can play a key role in guiding this process and setting the stage for a positive start for the next pastor. Might Transitional Leadership be a wise step for your church the next time a L…
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Today, we dive deep into the mission and endeavors of Operation Vet Now (OVN) with our special guest, Tony Aubrey. Tony, a retired Air Force mechanic and recruiter, shares his compelling journey from military service to founding OVN, an organization dedicated to supporting veterans. Tune in as we discuss the origins of OVN, its innovative outreach …
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Your hosts Elton McManus and Andy Poulastides take a small but related detour to talk about the truly epic A Bridge Too Far. Operation Market Garden, September 1944: The Allies attempt to capture several strategically important bridges in the Netherlands in the hope of breaking the German lines. We are NOT experts, veterans or master...…
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When over 70 students show up weekly to pray before school starts you know God is on the move! Join Meghan Plett to hear more stories of renewed spiritual hunger and God's activity at Eden SLC. Meghan Plett is a Spiritual Life Associate with the Eden Spiritual Life Centre at Eden High School in St. Catharines. Eden was formerly an MB high school wh…
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Silverstone did not disappoint with easily the best race of the season. Changeable weather, multiple fights for the lead, mistakes were made and Sir Lewis Hamilton visits the top step once again. Oh, and the new F1 movie will be called ‘F1’……. We hope you enjoy. Warning: this podcast occasionally contains strong language (which may be...…
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Connect with US In this captivating episode of the SLANT podcast, join Dana Tai Soon Burgess as he sits down with dancer and educator, danah bella. As the founding chair of the Dance Department at the Peabody Conservatory, bella has transformed the Bachelor of Fine Arts in Dance program with a focus on interdisciplinary studies and social justice. …
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Your hosts Elton McManus and Andy Poulastides review Part Four – Replacements where we’re meeting the replacements and seeking shelter in a barn. Lets hope we make it ’till morning. With the addition of many new men, Easy Company heads to Holland to participate in Operation Market Garden and prepare an Allied route into Germany,...…
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Another Sprint Weekend. We get to witness Max and Lando go toe to toe and come away with their friendship damaged as much as their rear wheels. We hope you enjoy. Warning: this podcast occasionally contains strong language (which may be unsuitable for children), unusual humour (which may be unsuitable for adults), and the ramblings of...…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa interviews Dr. Alexandra Howson, a CME writer and educator. Dr. Howson shares her career journey from trauma nursing to academia and CME writing. She discusses the importance of leveraging existing skills for career transitions and highlights the diverse roles available in CME for clini…
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Send us a Text Message. What if you could transform your communication skills and foster deeper, more meaningful relationships? Join us as we welcome Jem Fuller, the brilliant mind behind "The Art of Conscious Communication for Thoughtful Men." Jem’s journey, from dynamic leadership coaching to the mesmerizing world of fire dancing, offers a unique…
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Meet Adib Maxwell of the Jesus Network. Hear his story of coming to faith through missionaries, fleeing Afghanistan for his life, pastoring in India and settling in Canada. Alongside Obed Rod, God is using Adib to gather Afghan believers in Canada and share the Gospel with those who've not yet heard. The Jesus Network is an ONMB Missional Expressio…
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In this episode, I sit down with a dear friend and exceptional talent, Junaid Ahmed. He's a master of home studio setups and the brains behind Home Studio Mastery. Junaid shares his incredible journey as a tech enthusiast, photographer, and filmmaker who has dedicated his time to helping folks set up their podcasts and video studios. We dive deep i…
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Send us a Text Message. Step into the realm of the extraordinary with the tantalizing mystery of the Interdimensional Dishwasher! Buckle up for a tale that transcends the ordinary as Warren Weston shares his life story. Join us as we navigate the twists and turns of this fantastical voyage, where the mundane is infused with wonder and possibility k…
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The 2024 Spanish (Spainish) Grand Prix was the most Spanish GP ever. From the predictable winner to Perez languishing in the mid pack, everybody finishing the race, hardly a yellow flag and Alpine announcing they don’t want their own engines. All this may have seemed out of place anywhere else, but we’re here for the...…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa shares the success story of a medical director who aspired to become a top leader in her organization. Dr. Lisa outlines the challenges physicians face when transitioning from clinical practice to leadership roles, emphasizing the need for a shift in mindset and skill set. She discusses…
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For this summer solstice episode, we tap into the fiery passion of this peak solar energy as I speak with community activists Sophie Cowen (XR, Insulate Britain, Switch It Green) and Michelle Killington (Vinyl Memories, Artistic Development Programme) Listen on all major podcast platforms For full show notes, including photos & links to guests, mus…
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In this episode of the Women Physicians Lead podcast, Dr. Lisa delves into the six key traits that distinguish exceptional leaders: audacity, likability, capacity, reliability, loyalty, and integrity. This episode podcast was based on the Pastor Rick Warren's Daily Hope Podcast episode Standing Out at Work where he talked about a bible story of Jos…
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