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Treść dostarczona przez Shivhon Adkins. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Shivhon Adkins lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
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The Agile Brand with Greg Kihlström®
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1 #644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12
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We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Medical Receptionist Network Podcast
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Treść dostarczona przez Shivhon Adkins. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Shivhon Adkins lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.
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26 odcinków
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Manage series 2980870
Treść dostarczona przez Shivhon Adkins. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Shivhon Adkins lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.
…
continue reading
26 odcinków
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Medical Receptionist Network Podcast
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1 Medical Receptionist Interview with Nimsi Dominguez-Episode 26 16:56
16:56
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This week Shivhon Adkins, Founder of Medical Receptionist Network meets with Nimsi Dominguez, A passionate Medical Receptionist with multiple years of experience at Community Hope located in Texas. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/3Yv7A9b Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Inconveniences Facing the Front Desk-Episode 25 19:34
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses inconveniences faced by front desk staff. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Safety at the Medical Office Front Desk-Episode 24 20:30
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses safety measures for front desk staff. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Keeping the flow at your Front Desk-Episode 23 20:38
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses why your front desk may not have a good flow. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Hiring Process and Medical Receptionist job ads-Episode 22 20:20
20:20
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the Hiring Process and Medical Receptionist job ads. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses “Professionally Speaking” How can you communicate better with your patients? Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Work Related Stress at the Front Desk-Episode 20 19:14
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Work Related Stress. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast on your favorite podcast player! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Customer Service, Patient Care, and Comedy with special guest Chris Sneed 25:02
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On today's episode host Shivhon Adkins interviews Medical Receptionist and Comedian Chris Sneed. Today he shares his experiences in healthcare with us. Chris is currently working with Kaiser Permanente and focusing on his comedy career which includes online sketches based on experiences as a receptionist. During our conversation Chris provided great information and insight on how to improve patient care and communication. We talk customer service, providing meaningful feedback, front desk, technology, understanding patient needs as well as his upcoming comedy special “I Need Urgent Care”! Go follow Chris on Instagram @itschrissneed Facebook: Chris Sneed TikTok: @itschrissneed Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6…
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Medical Receptionist Network Podcast
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Quality Measures and Organizational Culture. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free ... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com Episode 18 References: Agency for Healthcare Research and Quality https://www.ahrq.gov/talkingquality/measures/types.html CMS.gov https://www.cms.gov/files/document/2020-mips-call-quality-measure-overview-fact-sheet.pdf Merit-Based Incentive Payment System (MIPS) https://www.aapmr.org/quality-practice/quality-reporting/merit-incentive-payment-system Advanced Alternative Payment Models (APMs) https://qpp.cms.gov/apms/advanced-apms…
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Medical Receptionist Network Podcast
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1 Unintentional Disclosure of PHI-Episode 17 20:29
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses unintentional and accidental disclosure of private health information. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free ... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com Episode 17 References: https://www.hipaajournal.com/accidental-hipaa-violation/ http://www.nccapm.org/index.html…
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Medical Receptionist Network Podcast
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1 Health Insurance Subsidies and Customer Service Episode 16 20:55
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This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the importance of self-monitoring your customer service, American Rescue Plan Act, and getting patients back into the office. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free ... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com Episode 16 References: https://www.nbcnews.com/health/health-care/covid-rescue-package-offers-help-health-insurance-here-s-how-n1261776 https://www.ama-assn.org/delivering-care/public-health/why-41-patients-have-skipped-care-during-covid-19-pandemic https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral…
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Medical Receptionist Network Podcast
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1 Medical Receptionist Front Desk Skills Episode 15 19:44
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This week Shivhon Adkins, Founder of Medical Receptionist Network welcomes 2021 and discusses the importance of skills, strengths, and recognizing weaknesses as a Medical Receptionist. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free ... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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This week Shivhon Adkins, Founder of Medical Receptionist Network reflects on 2020 and moving forward in the year ahead. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free ... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Why Aren't All Medical Offices Using EMR? Episode 13 17:46
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On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the benefits of having an EMR system. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free ... Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Customer Service During Times of Change Episode 12 20:50
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On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office. We also discussed making arrangements with your office and schedule for summer and summer vacations. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success . Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training? Visit ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: MRN Need a new planner? Check out our Affiliate LOA, click link to learn more https://manifestationplanner.com/free-planner-clickpop2?affiliate_id=1506465 Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com…
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Medical Receptionist Network Podcast
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1 Healthcare Management round table with PAHCOM Rockville, MD Chapter 37:30
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On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Dont forget to subscribe to the Medical Receptionist Network podcast!…
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Medical Receptionist Network Podcast
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1 Ways To Best Serve The Differences In Your Patients 26:25
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On today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, empathetic, and compassionate. December 15, 2018 is the last day to enroll in health insurance for 2019 through Heathcare.gov. Medical insurance changes effect medical practices and patients all over the country. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6…
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Medical Receptionist Network Podcast
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1 Exploring Compliance in Healthcare with guest Coley Bennett, CMM 50:17
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Coley Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Office Management. Coley is currently the Executive Compliance Officer and Administrator with Lantern Therapeutic Services in Maryland. During our conversation Coley provided great insight valuable to all medical practices. We talk compliance, audits, front desk, waiting rooms, communication and Maui! Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6…
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Medical Receptionist Network Podcast
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1 Nursing, Teamwork, and Unit Secretaries 21:19
21:19
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On this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field. It was great to hear her nursing experience and how communication with unit secretaries and team-based efforts allow for an improved work environment and better patient care. We dedicate this show to her dear friend and former nursing colleague JoAnn Moran 1966-2016. An amazing woman, mother, and nurse. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6…
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Medical Receptionist Network Podcast
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1 Patient Satisfaction and the Front Desk- Episode 7 22:29
22:29
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On today's episode of the Medical Receptionist Network Podcast Shivhon Adkins discusses ways to encourage and increase patient satisfaction in your office. Customer service, communication, and lengthy wait times discussed Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Thank you for tuning in!…
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Medical Receptionist Network Podcast
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1 Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6 21:46
21:46
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Shivhon Adkins interviews Cynthia Belovin to discuss her experience as a Medical Receptionist. With 8 years of experience under her belt Cindy had some key advice for new receptionists and provided ways front desk staff contribute to patient satisfaction. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Thank you for tuning in!…
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Medical Receptionist Network Podcast
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1 Office Conflict- Episode 5 Medical Receptionist Network Podcast 23:43
23:43
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Shivhon Adkins discuss medical office conflict resolution and how changing your approach can impact the efficiency of your office and work life balance. Focusing on a solution based approach is beneficial and she discusses ways to achieve a more professional and mature outcome. Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Thank you for tuning in!…
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Medical Receptionist Network Podcast
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1 Episode 4 Customer Service-Medical Receptionist Network Podcast 19:51
19:51
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Shivhon Adkins discusses customer service for front desk staff. Being courteous and understanding Listening Problem solving Treat people with respect Consider the patients privacy Respond in a timely fashion Follow up Go the extra mile Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Thank you for tuning in!…
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Medical Receptionist Network Podcast
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1 Medical Receptionist Network-Episode 3 Payment Collection 19:59
19:59
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Shivhon Adkins discusses payment collection and the role of the front desk in the process of collecting copays, deductibles, coinsurance, and past due balances. Face to face collection request can be a challenge but with the right approach it will always be beneficial to the practice and the patient experience. Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble . Join us online! Twitter: @ReceptionistNet Facebook and Instagram: @MedicalReceptionistNetwork Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork…
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Medical Receptionist Network Podcast
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1 Medical Receptionist Network Podcast-Episode 2 Your Career and Healthcare Network 24:25
24:25
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Shivhon Adkins discusses the benefits of being a Medical Receptionist and how fostering a good professional network during your career can be beneficial to future endeavors. She also discusses some tips on improving front desk operations through trial and error, as well as communication and conversations skills. Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble . Join us online! Twitter: @ReceptionistNet Facebook and Instagram: @MedicalReceptionistNetwork Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork…
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Medical Receptionist Network Podcast
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1 Medical Receptionist Network-Episode 1 22:18
22:18
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Shivhon Adkins interviews Stacy A. Cross to introduce the first episode and discuss experiences working in a healthcare environment with medical receptionist and billing duties. Have you ordered your Medical Receptionist Handbook yet? Now available on Amazon http://amzn.to/2EXsvbQ .
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