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Leading a Human-Centric Digital Transformation: Expert Insights from Roy Atkinson
Manage episode 377852563 series 3333377
Welcome to this enlightening episode of the CX Goalkeeper Podcast. Today, we're thrilled to have Roy Atkinson, CEO and Principal Advisor at Clifton Butterfield LLC, join us. We delve deep into the intricacies of digital transformation, the role of culture, and the importance of leadership. This episode is a must-listen for anyone interested in Business Transformation, Leadership, and Customer Experience.
Key Take-away
- The Real Essence of Digital Transformation: It's not just about technology; it's about reimagining work and ways of working.
- Culture's Role in Transformation: Aligning organizational culture with transformational goals is crucial for success.
- Leadership Lessons: The importance of resilience and removing barriers for team members.
One Quote
"Digital transformation is reimagining both the work and the ways of working to produce a customer-centric business transformation enabled by digital technologies." - Roy Atkinson
Follow and Subscribe to the Podcast
If you found value in this episode, please subscribe to the CX Goalkeeper Podcast to never miss an episode. Also, consider following us on LinkedIn for updates and more valuable content.
191 odcinków
Leading a Human-Centric Digital Transformation: Expert Insights from Roy Atkinson
THE CX GOALKEEPER - Transformation, Customer Experience, and Leadership Goals
Manage episode 377852563 series 3333377
Welcome to this enlightening episode of the CX Goalkeeper Podcast. Today, we're thrilled to have Roy Atkinson, CEO and Principal Advisor at Clifton Butterfield LLC, join us. We delve deep into the intricacies of digital transformation, the role of culture, and the importance of leadership. This episode is a must-listen for anyone interested in Business Transformation, Leadership, and Customer Experience.
Key Take-away
- The Real Essence of Digital Transformation: It's not just about technology; it's about reimagining work and ways of working.
- Culture's Role in Transformation: Aligning organizational culture with transformational goals is crucial for success.
- Leadership Lessons: The importance of resilience and removing barriers for team members.
One Quote
"Digital transformation is reimagining both the work and the ways of working to produce a customer-centric business transformation enabled by digital technologies." - Roy Atkinson
Follow and Subscribe to the Podcast
If you found value in this episode, please subscribe to the CX Goalkeeper Podcast to never miss an episode. Also, consider following us on LinkedIn for updates and more valuable content.
191 odcinków
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