What you DON"T Know about The Millennials…
Manage episode 463461005 series 3628798
Nancy and Daniel discussed the challenges and opportunities of working with millennials and Gen Z in the salon industry. Daniel shared his experience of growing his business with these generations and emphasized the importance of understanding and bridging the generational gaps. Nancy highlighted Daniel's successful event in Atlanta and his company's inclusive culture. They also engaged in light-hearted questions, with Daniel revealing his past involvement in ROTC and his difficulty in choosing a celebrity hairdresser. The conversation ended with Nancy suggesting Donna Summer as a potential hairdresser for Daniel.
Daniel and Nancy discussed the challenges faced by Generation Z, born during significant global events such as 9/11 and the 2007-2009 economic downturn. They agreed that these events had a profound impact on the mindset of this generation, leading to a sense of entitlement and a desire for work-life balance. Nancy shared her personal experience as a single mother, working long hours and traveling for work, which she believed contributed to her children's desire for a different lifestyle. Both agreed that they, as older generations, had inadvertently created these attitudes and that it was essential to treat Gen Z differently to inspire them.
In the meeting, Daniel and Nancy discussed the importance of empowering team members and allowing them to have a voice in the company's operations. Daniel shared that their company, which has been in operation for 20 years, has evolved from a micromanaging approach to a more collaborative one, with systems in place to manage the business rather than people. Nancy agreed, drawing parallels to her own experiences as a parent and a psychology student. They also discussed the concept of "leading up," where team members can bring their ideas to the attention of leadership for consideration. Both emphasized the value of creating an enjoyable and supportive work environment.
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