The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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Treść dostarczona przez Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
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))
2006: Achieving Top-Notch Customer Service Pt. 1
Manage episode 423394540 series 2514811
Treść dostarczona przez Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Achieving Top-Notch Customer Service,” Ashlee Hirschfeld and Summer Kassmel dive deep into the strategies for achieving top-notch customer service within dental practices, focusing on innovative hiring and training methods. Ashlee and Summer share their experiences in employing individuals without prior dental experience and leveraging unique advertisements and recruitment strategies to build a robust team.
The conversation emphasizes the crucial role of a universal trainer in creating a solid foundation of dental practice knowledge for all team members, regardless of their specific roles. This approach ensures consistency and quality in patient care, enhancing the overall patient experience.
Additionally, Summer and Ashlee address the particular challenges of onboarding scheduling coordinators without dental experience. They highlight the importance of comprehensive training plans and the necessity of setting clear expectations to achieve both efficiency and productivity. This episode is a must-listen for dental professionals seeking to elevate their customer service and team management strategies.
EPISODE RESOURCES
2064 odcinków
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Manage episode 423394540 series 2514811
Treść dostarczona przez Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Achieving Top-Notch Customer Service,” Ashlee Hirschfeld and Summer Kassmel dive deep into the strategies for achieving top-notch customer service within dental practices, focusing on innovative hiring and training methods. Ashlee and Summer share their experiences in employing individuals without prior dental experience and leveraging unique advertisements and recruitment strategies to build a robust team.
The conversation emphasizes the crucial role of a universal trainer in creating a solid foundation of dental practice knowledge for all team members, regardless of their specific roles. This approach ensures consistency and quality in patient care, enhancing the overall patient experience.
Additionally, Summer and Ashlee address the particular challenges of onboarding scheduling coordinators without dental experience. They highlight the importance of comprehensive training plans and the necessity of setting clear expectations to achieve both efficiency and productivity. This episode is a must-listen for dental professionals seeking to elevate their customer service and team management strategies.
EPISODE RESOURCES
2064 odcinków
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Podobny do The Dentalpreneur Podcast w/ Dr. Mark Costes
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
A daily show for everyone who works a regular job and wants to start an income-earning project on the side. In each episode, listeners will hear a different story of someone who's started a side hustle—along with what went well, how that person overcame challenges, and what happened as a result. The show is written and hosted by Chris Guillebeau, the New York Times bestselling author of The $100 Startup, The Happiness of Pursuit, and other books.
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
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continue reading
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continue reading
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continue reading
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Player FM - aplikacja do podcastów
Przejdź do trybu offline z Player FM !
Przejdź do trybu offline z Player FM !
