EHR Efficiency Secrets: Guide to Thriving in the Digital Health Era Featuring Dr. Craig Joseph, EP 140

Thriving Practice with Tracy Cherpeski

Join us for an enlightening conversation with Dr. Craig Joseph, pediatrician and Chief Medical Officer at Nordic Global, as we explore the critical role of intentional design in healthcare technology. In this episode, we dive deep into how thoughtful implementation of Electronic Health Records (EHRs) and other digital tools can transform medical practices, improving both provider efficiency and patient care. Dr. Joseph shares insights from his extensive experience in healthcare IT and his book "Designing for Health," offering practical advice on making technology work for healthcare providers rather than against them. From tackling the challenges of "note bloat" to creating more intuitive user interfaces, we discuss innovative strategies to enhance workflows, reduce physician burnout, and ultimately create a more thriving practice.

In this episode, we discuss:

• The importance of intentional design in healthcare technology
• How to make Electronic Health Records (EHRs) more efficient and user-friendly
• The evolution of medical note-taking and the problem of "note bloat"
• Strategies for implementing technology changes in medical practices
• The balance between automation and human interaction in healthcare
• How to approach change management in healthcare settings
• The concept of "actionable alerts" in clinical decision support
• The impact of patient portal access on medical documentation
• Tips for streamlining workflows and improving practice efficiency
• The importance of focusing on outcomes rather than processes when implementing new technologies

Key Takeaways:

1. Intentionality is crucial when designing or implementing healthcare technology
2. Good design can significantly reduce physician burnout and improve patient care
3. Consider the end goal before reconfiguring existing processes into new technology
4. Involve all stakeholders, including non-physician staff, in technology implementation decisions
5. Balance automation with maintaining valuable human interactions in healthcare

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Bio: Craig Joseph, MD serves as the Chief Medical Officer of Nordic Consulting Partners. He is a board-certified pediatrician and clinical informatician. Craig practiced primary care pediatrics for nine years before moving to Madison, WI to work for Epic. After seven years there, he served as Chief Medical Information Officer for several hospital systems using both Epic and Cerner electronic health records. At Nordic, Dr. Joseph works with hospitals and healthcare systems to help them improve clinician happiness and efficiency. He’s recently co-authored a book about applying the principles of human-centered design to healthcare.

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Nordic Global Thought Leadership

LinkedIn

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